These Terms and Conditions govern your access to and use of the lucky65 platform, including all sports betting markets, casino games, promotions, and account services. Please read them carefully before registering or placing any wager on lucky65.bet.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Member", "you", "your") and lucky65 ("lucky65", "we", "us", "our"), the operator of the online sports betting and casino platform available at lucky65.bet.
By completing the registration process, accessing your account, depositing funds, placing a wager, or participating in any promotion offered by lucky65, you confirm that:
These Terms apply to all users of lucky65, regardless of how they access the platform — whether via desktop browser, mobile browser, or any native application made available by lucky65.
To be eligible to use lucky65, you must satisfy all of the following conditions at the time of registration and at all times during your use of the platform:
lucky65 reserves the right to request proof of age from any Member at any time. Account access, withdrawals, and wagering activity may be suspended pending satisfactory age verification. If a Member is found to be under 21 years of age, all winnings will be forfeited and the account will be permanently closed. Deposits may be returned at lucky65's sole discretion, net of any applicable processing fees.
Each individual may hold only one (1) registered account on lucky65. The creation of multiple accounts by the same individual — whether under different names, email addresses, phone numbers, payment methods, or device identifiers — is strictly prohibited and constitutes grounds for immediate account suspension and forfeiture of all balances.
When registering an account, you agree to provide accurate, current, and complete information including your full legal name, date of birth, residential address, and contact details. You further agree to promptly update your account information if any details change.
lucky65 operates a Know Your Customer (KYC) verification programme. As part of this programme, you may be required to submit one or more of the following documents:
lucky65 reserves the right to restrict account activity, withhold withdrawals, or close an account pending satisfactory completion of the KYC verification process. Failure to provide requested documentation within a reasonable timeframe may result in permanent account closure.
You are solely responsible for maintaining the confidentiality of your account login credentials. Any activity conducted through your account — regardless of whether it was authorised by you — is your responsibility. If you suspect unauthorised access to your account, you must notify lucky65 support immediately via live chat or the contact details provided on this site.
All transactions on lucky65 are conducted in Pakistani Rupees (PKR). lucky65 supports the following payment methods for both deposits and withdrawals:
Deposits are processed in real time and credited to your lucky65 account balance immediately upon confirmation from the payment provider. If a deposit does not appear in your account within 15 minutes, please contact the lucky65 support team via live chat with your transaction reference number.
Withdrawal requests are subject to identity verification. lucky65 aims to process all verified withdrawal requests within 24 hours of approval. Processing times may vary depending on the payment method and your bank or mobile wallet provider. lucky65 does not charge any fees on PKR withdrawals; however, your bank or mobile wallet provider may apply their own transaction charges.
The following withdrawal conditions apply to all lucky65 Members:
lucky65 offers pre-match and live in-play betting markets across cricket (including PSL, international Pakistan fixtures, Test matches, ODIs, and T20Is), as well as other sports markets made available at lucky65's discretion. All bets placed on lucky65 are subject to the following general rules:
In the event of a match or event being abandoned, postponed, or declared void by the relevant sporting authority, lucky65 will settle affected bets in accordance with the applicable sport-specific rules published in the lucky65 betting rules section. As a general principle, bets on matches not completed within 24 hours of the scheduled start time will be voided and stakes returned, unless the relevant sport-specific rules state otherwise.
lucky65 offers a range of casino products including live dealer games, video slots, table games, and casual game titles such as Mega Fishing and Pearls of Bingo. All casino games made available on lucky65 are provided by licensed third-party game suppliers whose software is independently certified for fairness and randomness.
lucky65 offers various bonuses and promotional offers to both new and existing Members from time to time. All bonuses are subject to the specific terms published alongside each offer, in addition to the following general bonus conditions:
The following activities are strictly prohibited on lucky65. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of all balances, and referral to relevant authorities where applicable:
lucky65 is committed to promoting responsible gaming for all Pakistani players. We recognise that for a small number of people, gambling can become problematic, and we take our duty of care seriously. The following responsible gaming tools are available to all lucky65 Members at no charge:
All responsible gaming tools are accessible from the Account Settings section of your lucky65 dashboard after login. For further information, visit our dedicated Responsible Gaming page.
lucky65 reserves the right to suspend, restrict, or permanently close any Member account at its sole discretion, with or without prior notice, in the following circumstances:
In the event of account closure due to a breach of these Terms, lucky65 reserves the right to forfeit any remaining account balance, including both real-money funds and bonus funds. In all other cases of account closure, remaining real-money balances will be returned to the Member via their registered payment method following satisfactory identity verification.
To the fullest extent permitted by applicable law, lucky65 shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising from your use of, or inability to use, the lucky65 platform, including but not limited to:
lucky65's total liability to any Member in connection with these Terms, however arising, shall not exceed the total value of deposits made by that Member in the 30-day period immediately preceding the relevant claim.
All content on the lucky65 platform — including but not limited to the lucky65 brand name, logo, website design, graphics, text, software, game interfaces, odds data, and promotional materials — is the intellectual property of lucky65 or its licensed content providers and is protected by applicable copyright, trademark, and intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the lucky65 platform for your personal, non-commercial entertainment purposes only. This licence does not permit you to:
lucky65 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of these Terms and Conditions. By registering on lucky65, you consent to the collection and processing of your personal data as described in the Privacy Policy.
lucky65 does not sell, rent, or transfer your personal data to unaffiliated third parties for marketing purposes. Data may be shared with regulated third parties solely for the purposes of payment processing, identity verification, fraud prevention, and compliance with legal obligations.
For full details on how lucky65 handles your personal data, please review the Privacy Policy.
lucky65 reserves the right to amend, update, or replace these Terms and Conditions at any time. Where changes are material, lucky65 will endeavour to provide reasonable notice to active Members via email or an on-platform notification. The updated Terms will be published on this page with a revised effective date.
Your continued use of lucky65 following the publication of any revised Terms constitutes your acceptance of the changes. If you do not agree with the revised Terms, you must stop using lucky65 and request account closure via the support team.
These Terms and Conditions are governed by the laws of the jurisdiction in which lucky65 holds its international gaming licence. Any dispute arising out of or in connection with these Terms that cannot be resolved through good-faith negotiation between the parties shall be referred to binding arbitration under the rules of the relevant licensing authority.
In the first instance, all complaints and disputes should be submitted to the lucky65 customer support team via live chat or the contact details below. lucky65 aims to acknowledge all formal complaints within 48 hours and to provide a full response within 10 business days.
Nothing in these Terms limits your statutory consumer rights under applicable law.
If you have any questions about these Terms and Conditions, or wish to raise a formal complaint, please contact the lucky65 support team through the following channels:
Our support team is staffed by agents familiar with the needs of Pakistani players and can assist with account, payment, wagering, and technical queries at any time.
A summary of the most important policies that govern your lucky65 account and activity on the platform.
Each individual may hold exactly one lucky65 account. Duplicate accounts — regardless of the name, device, or payment method used — are strictly prohibited and will result in suspension of all related accounts and forfeiture of any associated balances.
lucky65 is strictly for players aged 21 and above. Age verification may be requested at any time. Any account found to belong to an underage user will be permanently closed and all winnings forfeited in line with our underage gambling policy.
All bonus funds are subject to wagering requirements before withdrawal. The specific multiplier and validity period are stated in each offer's individual terms. Bonus abuse in any form will result in forfeiture of the bonus and associated winnings.
All deposits and withdrawals on lucky65 are processed in Pakistani Rupees (PKR) via JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank. Payments must originate from accounts registered in your own name. Third-party deposits are not accepted.
lucky65 operates a mandatory KYC verification programme. You may be asked to submit your CNIC or passport, proof of address, and proof of payment method at any stage. Withdrawals may be held until verification is satisfactorily completed.
Deposit limits, session timers, loss limits, cooling-off periods, and self-exclusion are all available in your lucky65 account dashboard at no cost. If gambling is becoming a problem, please use these tools or contact our 24/7 support team immediately.
Our support team is available around the clock to assist Pakistani players with account queries, payments, betting rules, and responsible gaming tools.
Sign In to lucky65 Read Our FAQ